Walgreens - 704 Cambridge Boulevard, O'Fallon

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Reviews about Walgreens

• Ashley K.
  ★ ★ ☆ ☆ ☆
  I have shopped at Walgreens for over 13 years for my make-up and hair products. What I experienced today was the first time I felt racially profiled by anyone ever. The cashier at the register was watching me from the moment I walked to the Maybelline section. They did not have my color in "Fit Me!" so I asked if someone could look in overstock. The lady sent another person. I guess they did not have any so the cashier Michelle approached me and gave me an update. As she was walking up to me she was staring at my hands as if I had something in them. I tested this new line of lotion from the tester bottle that I was standing in front of. Well I ran out of make up so I decided to go back to Maybelline and compare the other shades to my normal shade. She was staring at me so hard that she was NOT paying attention to her customers. Plus had her head coming from around the customer peeking. I purchased a more expensive product to try it out since they were out and left. I put my things in the car and went back in to talk to the manager. All she said was, " She was monitoring the make up section that's all." As we were talking an older white lady was comparing make up over there and not once did Michelle or the manager look her way. I will be reporting this and they should watch the cameras. However, I called and talked to the store manager Jennifer and she was very apologetic and professional. Hopefully she speaks with her team. If you are going to monitor that hard then do it to everyone. Keep it fair and the same across the board. No matter age, race, sex, or ethnicity.

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