La Petite Academy of O' Fallon - 940 Talon Drive, O'Fallon

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Reviews about La Petite Academy of O' Fallon

• Sandy Kube
  ★ ★ ★ ☆ ☆
  I'm going to start with I'm not a direct customer to this business. Around 2pm I came in to make a payment for someone else who had to work. I stood in the waiting area for some time, watching the monitors, seeing staff feeding babies in seats on the floor, kids napping with very attentive staff sitting nearby. I did notice the black outs over changing tables, etc....for privacy...fantastic job truly...Finally I was greeted by a friendly lady that peek her head around the corner, I explained my purpose & she said she'd have someone come help me, that she couldn't leave her room. Completely understanding, as I waited I heard her quietly call for assistance for someone to help me. I waited, she poked her head back around & apologized for the delay. I waited some more, still observing the monitors. I could see staff sitting & eating in areas by them self. Again the nice lady called for assistance, someone from another area of the facility said something to her. She came from around the corner & apologized stating "I'm sorry but we don't have anyone to take a payment right now." Thinking I'm sorry what??? I'm a paying person & you don't have a staff to take my payment. I explained that I had other thing to do & that it was inconvenient but OK. My business & referrals will not go to this company. Observing these actions proves to me the staff is there for a paycheck & they don't care about the customer or apparently the company. Being in my early 40's I have the opportunity to have friends/coworkers just beginning families & friends/coworkers becoming Grandparents. Just sayin

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